Frequently Asked Questions
Everything you need to know about our premium stationery and creative tools.
What makes Archer and Olive notebooks unique?
Our notebooks feature ultra-thick 160gsm paper, which is specifically designed to handle fountain pens, gouache, and markers without ghosting or bleeding through the pages.
How long does shipping typically take?
Orders are processed within 2-4 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy?
We offer a 30-day return window for unused and unopened products in their original packaging. Please note that digital downloads and clearance items are final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
Are your products eco-friendly?
We are committed to sustainability. Our paper is FSC-certified, and we strive to use minimal, recyclable packaging materials to reduce our environmental footprint.
Can I change or cancel my order after it is placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.